Return Policy

JKARE

Our Commitment to Clinical Excellence

At JKARE, our focus is on delivering clinical excellence, personalized care, and advanced respiratory solutions that improve lives. As a provider of specialized home respiratory therapy and medical equipment, each product is carefully selected and dispensed based on patient-specific requirements in collaboration with physicians and healthcare facilities.

Return Policy Statement

Given the clinical nature of our products and in alignment with regulatory standards, we do not accept returns or exchanges once the equipment has been shipped or used.

Our Commitment to Your Satisfaction

However, we are fully committed to your satisfaction and support in the following scenarios:

Product Under Warranty or Service Agreement

If your equipment is covered under warranty or an active maintenance agreement, we will provide necessary support, servicing, or replacement in accordance with the terms of that warranty or agreement.

Defective or Malfunctioning Equipment

In the rare event that a product is found to be defective upon delivery, please notify our support team within 48 hours of receipt. We will evaluate the issue and take corrective action as per the manufacturer's warranty.

Clinical Compliance

As an ACHC-accredited provider, JKARE strictly adheres to clinical and safety standards. All maintenance or servicing will be carried out in accordance with evidence-based clinical guidelines.

Contact Our Support Team

If you have any concerns about your equipment or require support under warranty or service coverage, please reach out to our team at:

Phone Support

305 248 1003

Email Support

support@jkare.com

Our Promise to You

We are here to ensure your care continues uninterrupted—with safety, compassion, and trust.

JKARE

Your Partner in Respiratory Wellness